Support


Our expertly trained IT support staff are available to assist you, 24/7. Contact one of our knowledgeable specialists anytime, via phone or email.

You may also find answers to common questions through our FAQ section.

Mailing Address


Michigan State University Online
c/o University Alliance Online
9417 Princess Palm Ave.
Tampa, FL 33619

Customer Service


Toll Free: 800-280-9718
International: +1 813-621-6200, ext. 2955
Email: CustomerService@UniversityAlliance.com

Hours of Operation for Phone Calls:
Monday - Friday 8:30 a.m. - 5:30 p.m. EST

Main Switchboard


Toll Free: 855-300-1310
International: +1 813-612-4295

Switchboard Hours
Monday - Friday 8:30 a.m. - 5:30 p.m. EST

Fax


Toll Free: 866-818-0330
International: +1 813-622-6489
Certificates: 813-612-3128
Degrees: 813-612-3129 

24/7 Tech Support


Toll Free: 800-742-1309
International: +1 813-621-6200, ext. 357
Email: TechSupport@UniversityAlliance.com