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Integrated Logistics Strategy Syllabus

Lecture # Subject Title
Lecture Faculty: Sue Makarov
Facilitating Faculty: Sue Makarov
Module 1: Logistics' Role in 21st Century Supply Chains
  Evaluate why the logistics of business is complex and important
  Evaluate the logistical operations and integration objectives
  Compare and contrast the micro and macro perspective of logistics
  Define the logistics value proposition of systems concept and analysis
Module 2: Customer Relationship Management and Logistics Outsourcing
  Analyze the relevance of the logistics role in customer-focused marketing
  Compare and contrast the three levels of customer accommodation: customer service vs. customer satisfaction vs. customer success
  Identify the components of CRM strategy development
  Identify the 3PL selection process and 3PL roles in outsourcing strategies
Module 3: Order Management and RFID Applications in Supply Chain Management
  Explain why the order processing system is the foundation for logistics management information systems
  Explore EDI applications and implications for point-of-sale data and bar coding
  Examine order management implications for supply chain integration
  Review the development of RFID in SCM with respect to current state ROI implications
  Discover how advanced information technologies in general can support logistics and supply chain integration
Module 4: Inventory Management and the Financial Implications of Inventory
  Review inventory basics, such as inventory functionality and definitions
  Analyze inventory carrying cost and its implications
  Explore the planning processes for inventory in situations of uncertainty
  Evaluate the financial implications of inventory management policies
Module 5: Warehouse Management I
  Review warehousing fundamentals: economic and service functions
  Evaluate the evolution of strategic warehousing decisions
  Review warehouse ownership arrangements
Module 6: Warehouse Management II
  Define warehouse operations and related facility components
  Evaluate packaging implications of materials handling equipment
  Review some current warehousing material handling trends
Module 7: Transportation
  Review transportation basics: functionality, modal structure, and participants
  Evaluate transportation economy and its impact on pricing
  Explore transportation administration practices and key documentation
Module 8: Network Design - System Integration
  Review Network Design Basics – Center of Gravity models
  Perform distance-based facility location modeling for enterprise total cost integration
  Analyze the formulation of logistical strategy