Learn how to manage people, group processes and organizational design. Theories and research are applied to developing managerial skills in motivation and leadership, with an understanding of diversity, organizational culture and structure.
Analyze how your organization manages people, group processes and organizational design. You’ll have the opportunity to review various aspects of your organization’s processes related to the management of people and suggest a plan to improve process effectiveness related to motivation, diversity, leadership, group performance and culture.
Review factors that enhance and diminish ethical behavior in an organization, including the ethical dimensions of decision making, the nature of business ethics and the difference between ethical and legal behavior.
Develop your leadership and team development abilities through evidence-based management, readings and laboratory application.
Explore how organizations can benefit from differences in ethnicity, age, tenure, education and more. You’ll also discover some of the challenges that may arise and learn techniques to manage conflict.
Learn negotiation strategy, negotiation preparation, buyer-supplier relationship assessment, international negotiations and negotiation simulation.