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MGT 824 Developing Managerial Skills


Course Description

Learn how to manage people, group processes, and organizational design. Theories and research are applied to developing managerial skills in motivation and leadership with an understanding of diversity, organizational culture, and structure.

Course Objectives

  • Motivate and manage individual-level performance in organizations
  • Form and lead high-performing groups and teams in organizations
  • Design effective organization structures and manage organization cultures
  • Adapt management practices to international cultural differences

Week 1


Topic: Managing Individuals in Organizations
Lecture: Perception

Outcomes

  • Identify the three steps of perceptual process
  • Diagnose three biases that can distort perception
Lecture: Decision Making and Creativity

Outcomes

  • Identify and distinguish the rational model of decision making and the more realistic bounded model of decision making
  • Identify the four stages of creativity as well as personal and organizational characteristics that can encourage creative behavior
  • Discuss how perception, decision making, and creativity reflect the ability and experience of an organization's member
  • Discuss how managing these processes is an important source of competitive advantage
Lecture: Diversity and Individual Differences

Outcomes

  • Identify three types of individual differences
  • Explain the importance of each of these differences
  • Describe how organizations capitalize on diversity in individual differences to secure competitive advantage
Lecture: Motivation – Part 1

Outcomes

  • Discuss expectancy, one of the three variables that influences motivation
  • Explain how to use expectancy to manage motivation in your organization
Lecture: Motivation – Part 2

Outcomes

  • Explain the concepts of instrumentality and valence, the second and third variables that influence motivation
  • Apply the methods of instrumentality and valence to manage motivation in your organization
  • Identify the supporting elements of pay for performance as a special application
Lecture: Satisfaction and Stress

Outcomes

  • Explain the consequences of dissatisfaction and stress when prevalent in organizations
  • Critique the effects of dissatisfaction and stress
  • Identify management techniques to eliminate dissatisfaction and stress

Week 2


Topic: Managing Group and Team Performance
Lecture: Work Design

Outcomes

  • Identify the three methods of work design
  • Identify the strengths and weaknesses of each supporting method of work design
Lecture: Interdependence – Part 1

Learning Outcomes

  • Identify and describe different role-related conflicts found in organizations
  • Explain where roles come from and describe how norms influence behavior
  • Identify and describe different types of interdependence
Lecture: Interdependence – Part 2

Outcomes

  • Describe how socialization can influence custodianship vs. innovation in organizations
  • Explain the origins and effects of fairness perceptions
Lecture: Group Team Performance – Part 1

Outcomes

  • Identify group formations and development
  • Analyze the elements of task structures
Lecture: Group Team Performance – Part 2

Outcomes

  • Identify group communication structures
  • Identify the elements that make up group size and the amount of process loss in the group
  • Describe the effects of motivation and cohesion on performance

Week 3


Topic: Leadership and Power in Organizations
Lecture: Leadership – Part 1

Outcomes

  • Identify trait and behavioral models of leadership
  • Describe strengths and weaknesses (trade-offs) among each of these models
  • Discuss the implications that the models hold for leadership practice and for improving your personal approach to leadership
Lecture: Leadership – Part 2

Outcomes

  • Identify contingency and path-goal models of leadership
  • Describe strengths and weaknesses of each model
  • Discuss the implications that the models hold for leadership practice and for improving your personal approach to leadership
Lecture: Power, Politics, Conflict – Part 1

Outcomes

  • Describe where power comes from and what to do to acquire and manage it
Lecture: Power, Politics, Conflict – Part 2

Outcomes

  • Discuss how to manage politics and discourage political gamesmanship
  • Explain the origins of conflict and discuss alternative ways of resolving it

Week 4


Topic: Organization Structure and Design
Lecture: Organization Structure – Part 1

Outcomes

  • Describe the role that basic coordination mechanisms play in integrating the work in an organization
  • Discuss the progression in organizations from one coordination mechanism to the next and indicate why this progression occurs
Lecture: Organization Structure – Part 2

Outcomes

  • Identify the key structural features that comprise organization structures
  • Describe how the features fit together to form organization structures of different types
  • Compare the strengths and weaknesses of each of the different types of organization structure
Lecture: Organization Design – Part 1

Outcomes

  • Identify where your organization is in its life cycle
  • Identify which alternative structures should be considered for your firm, given its life cycle position
Lecture: Organization Design – Part 2

Outcomes

  • Analyze the position of where your organizations is in its life cycle
  • Identify which alternative structures should be considered for your firm, given its life cycle position

Week 5


Topic: Culture In and Around the Organization
Lecture: Culture, Change, Development – Part 1

Outcomes

  • Identify the surface and deep elements of your organization's culture
  • Critique organizational culture through symbolic management and organization development
Lecture: Culture, Change, Development – Part 2

Outcomes

  • Discuss the action research model as a tool to manage organization change
  • Identify alternative organization development interventions according to differences in target and depth
Lecture: International Organizational Behavior

Outcomes

  • Identify the five elements of the Hofstede-Bond model
  • Discuss the domestic use of Hofstede-Bond model and its international implications
Lecture: Course Review

Outcomes

  • Apply key concepts and models discussed in this course

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course. May 2015