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SCM 870 Introduction to Logistics and Supply Chain Management


Course Description

Integrated view of procurement, operations, and logistics management. Management of the flow of products from raw material sourcing and acquisition through delivery to the final customer.

Course Objectives

  • Understand the importance of supply chain management and its core pillars (i.e., logistics, purchasing and operations management) in the formation of business strategy
  • Build foundational knowledge in supply chain management and the broad base of tools needed to analyze and improve supply chain processes
  • Appreciate the power of supply chain management to contribute to a firm’s overall competitive advantage while understanding the key supply chain issues and implications

Week 1


Topic: Introduction to Supply Chain Management
Lecture: What is Supply Chain Management?

Outcomes

  • Define supply chain management
  • Clarify the scope and application of supply chain management
Lecture: Importance of Supply Chain Management

Outcomes

  • Define supply chain management in terms of the physical entities involved
  • Identify key requirements for improving supply chain performance
Lecture: Interview – Integrated Supply Chain Management

Outcomes

  • Describe the Broad College's approach to supply chain management
  • Explain the evolution of supply chain management and how it impacts business
  • Discuss the benefits of participating in the supply chain management online program at MSU
Lecture: Supply Chain Value Adds

Outcomes

  • Discuss why companies focus on the supply chain
  • Identify the activities that are managed in organizations that practice supply chain management
  • Explain the value adds that result from supply chain management
Lecture: Innovation

Outcomes

  • Examine how supply chain innovation and design work together to provide new products to consumers

Week 2


Topic: Managing Supply Chain Processes
Lecture: What Is a Process?

Outcomes

  • Explain the activities and key characteristics of a process
  • Define and provide examples of process capacity within a supply chain
  • Illustrate different ways to change process capacity within a supply chain
Lecture: Theory of Constraints

Outcomes

  • Identify the theory of constraints
  • Examine major characteristics of processes in terms of constraints
  • Describe the best practices to identify constraints and remove them from the supply chain process
Lecture: Matching Supply Chains with Products

Outcomes

  • Design a supply chain for a specific type of product
Lecture: Supply Chain Globalization: Rationale And Key Strategies

Outcomes

  • Discuss the rationale and key strategies in executing globalization in the supply chain

Week 3


Topic: Supply Chain Management and Customer Service
Lecture: Customer Service

Outcomes

  • Develop a customer service strategy to drive supply chain performance
  • Identify customers and what level of service they expect
Lecture: Customer Satisfaction

Outcomes

  • Describe the characteristics of customer satisfaction
  • Develop a supply chain strategy that focuses on satisfying customers
Lecture: Channels of Distribution

Outcomes

  • Describe the various members in the supply chain channel of distribution
  • Explain functions and activities employed by channel members in order to move products through the supply chain
Lecture: Service

Outcomes

  • Analyze how customer service plays a role in driving supply chain strategy

Week 4


Topic: Supply Chain Management Dimensions: Purchasing
Lecture: Anticipatory to Response-Based Business Models And Integration Objectives/Barriers

Outcomes

  • Examine the objectives, barriers, and challenges of the anticipatory and response-based business models
Lecture: Purchasing Versus Procurement

Outcomes

  • Identify considerations in the purchasing, sourcing, and procurement processes
Lecture: Procurement Strategies

Outcomes

  • Discuss alternative procurement strategies from low levels to high levels of sophistication
  • Explain how to work with suppliers to take out costs in the procurement process
Lecture: Building Deep Supplier Relationships

Outcomes

  • Design initiatives to develop deep relationships with suppliers who are critical to operations
  • Identify and remove roadblocks from relationships with suppliers in order to improve firm's performance

Week 5


Topic: Supply Chain Management Dimensions: Manufacturing
Lecture: Manufacturing Strategy, Part 1

Outcomes

  • Discuss the development of manufacturing strategy in the supply chain, focusing on flexibility
Lecture: Manufacturing Strategy, Part 2

Outcomes

  • Discuss the development of manufacturing strategy in the supply chain
  • Identify manufacturing complexity management strategies and competencies
Lecture: Flexibility

Outcomes

  • Discuss how flexibility can be used to enhance manufacturers' responsiveness to the marketplace
  • Describe the characteristics of several flexibility-based competitive strategies
  • Illustrate how manufacturers can design processes to meet product and consumer needs

Week 6


Topic: Supply Chain Management Dimensions: Logistics
Lecture: Introduction to Inventory

Outcomes

  • Examine inventory and inventory management
Lecture: Transportation Management, Part 1

Outcomes

  • Identify the characteristics of transportation and transportation infrastructure
  • Analyze the economic and environmental characteristics of transportation and their evolution
Lecture: Transportation Management, Part 2

Outcomes

  • Discuss the transportation theories started in Part 1
  • Explore transportation regulation
Lecture: Warehousing

Outcomes

  • Outline the processes central to warehousing and distribution centers

Week 7


Topic: Forecasting, Planning, and Performance Considerations
Lecture: Forecasting

Outcomes

  • Examine the key drivers that are utilized to improve forecasting
  • Describe the challenges faced in the forecasting process
  • Identify several simple and complex forecasting techniques
Lecture: Total Integrated Planning

Outcomes

  • Describe supply chain planning from a “big picture” perspective
  • Define which planning actions must be initiated and implemented in order to meet objectives of servicing customers effectively at minimal cost
Lecture: Introduction to Performance Measurement

Outcomes

  • Identify the measurement system objectives
  • Discuss an operational assessment
  • Explore a financial assessment
Lecture: Performance Measurement: Determining Appropriate Metrics

Outcomes

  • Analyze the metrics used to measure the performance of a supply chain

Week 8


Topic: Service Supply Chains
Lecture: Services Supply Chain Introduction

Outcomes

  • Examine the application of services to supply chains
Lecture: Services Supply Chain Example

Outcomes

  • Apply concepts of supply chain principles to a service environment
Lecture: Spares and Reparables

Outcomes

  • Explain the importance of spares and reparables and their influence on a supply chain
  • Contrast system vs. item approaches to spares and reparables

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course. May 2015