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6-Step Guide to Ethical Decision-Making

6-Step Guide to Ethical Decision-Making

A multipart model for ethical decision-making can prepare business leaders and other professionals to navigate a range of organizational challenges and personal choices.


Revisiting the Basics Can Help You Solve Sophisticated Hospitality Problems

Revisiting the Basics Can Help You Solve Sophisticated Hospitality Problems

These basic resources can be very helpful in addressing many of the problems confronting today’s hospitality operators.


7 Aspects of Business Analytics All Managers Should Understand

7 Aspects of Business Analytics All Managers Should Understand

Business analytics has become an important tool for developing detailed project plans and is key for managing how to invest and allocate resources.


Spotlight: Nancy Taylor

Nancy Taylor, director of the Master of Science in Supply Chain Management program at Michigan State University, discusses how supply chain is a broad, strategic profession that can propel students forward in their careers.


The Value of a Graduate Certificate

The Value of a Graduate Certificate

Graduate certificates can provide a more focused, cost-effective alternative to acquiring additional knowledge in a specialized field for professionals unable to make the time or financial commitment to earning a master's degree.


Supply Chains in the Eye of the Storm

Supply Chains in the Eye of the Storm

Supply chain managers have an array of SCM concepts, strategies and tools at their disposal to predict and mitigate disruptions caused by natural disasters.


Being an Effective Leader Without Losing Respect

Being an Effective Leader Without Losing Respect

Anyone who takes on a leadership position in an organization has a tough line to walk. So should managers choose compassionate leadership or “no more Mr. Nice Guy”?


How Hiring the Right People Can Increase Overall Hotel Quality

How Hiring the Right People Can Increase Overall Hotel Quality

Hospitality leaders want to hire and retain great employees with a positive attitude and the appropriate knowledge and skills, or the ability to learn and acquire them.


Actionable Tips to Analyze Unstructured Data

Actionable Tips to Analyze Unstructured Data

Structured information can define or identify behaviors while unstructured data provides a more complete explanation, description or prediction of a particular behavior or change in demand. The key is to extract what you need to know to make informed decisions for your organization.


Faculty Spotlight: Jack Ninemeier

Faculty Spotlight: Jack Ninemeier

Professor Ninemeier speaks about the integrated nature of MSU’s hospitality program and its focus on the business of hospitality makes it a good fit for people seeking to enter the hospitality field.


MSU's Master of Science in Management, Strategy and Leadership Now Ranked 16th Best Online Graduate Business Program

MSU's Master of Science in Management, Strategy and Leadership Now Ranked 16th Best Online Graduate Business Program

U.S. News & World Report released the latest edition of its Best Online Graduate Business Program rankings. Michigan State University's Master of Science in Management, Strategy and Leadership (MSMSL) took the number 16 spot in the non-MBA category.


MSU Faculty to Lead SCLA Peer Groups

MSU Faculty to Lead SCLA Peer Groups

Michigan State University Professors David Closs, PhD, and Judith Whipple, PhD, will lead discussion about the impact of technology on inventory planning and management during the Supply Chain Leaders in Action Annual Executive Business Forum.


Distribution Center Best Practices

Distribution Center Best Practices

Distribution centers are driven by technology and focus on relationships with suppliers and customers. Safe and efficient practices are necessary to reduce errors, labor and cycle time, and increase accuracy and service.


Online MSL Students Participate in Spring Commencement

Online MSL Students Participate in Spring Commencement

More than 45 students in Michigan State University's 100%-online MS in Management, Strategy and Leadership program walked during the spring commencement ceremony.


The Keys to Resilient Customer Service

The Keys to Resilient Customer Service

Happy guests stem from a happy staff.  This discussion is especially important in the hospitality industry, where service makes all the difference. Read about three useful tactics that encourage your staff to be more caring, warm and empathetic towards guests.


Using Data-Driven Recruitment to Bolster Engagement and Productivity

Using Data-Driven Recruitment to Bolster Engagement and Productivity

A number of corporations are learning how to gather big data through behavioral analyses and other methods to reveal the things they don’t know or aren’t even thinking about when it comes to prospective employees.


How to Manage a Green Stadium Through Supply Chain Management

How to Manage a Green Stadium Through Supply Chain Management

With a focus on sustainability, the NFL has taken steps to "go green" through the use of supply chain management. Read on to discover how the NFL is already accomplishing its goal, and what strategies they are using to reduce waste and improve stadium sustainability.


Qualities of Effective Change Agents

Qualities of Effective Change Agents

Organizations are looking to change agents to execute new processes and help employees adjust to new ways of doing things in a business climate influenced by technology, globalization and shifting customer demands.


Maintaining Your Property with an Emphasis on Guest Safety

Maintaining Your Property with an Emphasis on Guest Safety

Adhering to property maintenance standards should be a consistent priority for every owner and manager of a hospitality organization. A focus on guest safety must be an important part of this effort.  Here you will find tips about how safety concerns can be integrated with maintenance activities.


How Business Analytics is Changing the Way Companies Market to Consumers

How Business Analytics is Changing the Way Companies Market to Consumers

Big data helps marketers gather insights about their customers in order to engage with them more effectively. Using business analytics helps companies develop smarter business strategies and target customer needs by focusing their messaging of a product or service on what is best for the consumer.