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Hospitality


Revisiting the Basics Can Help You Solve Sophisticated Hospitality Problems

Revisiting the Basics Can Help You Solve Sophisticated Hospitality Problems

These basic resources can be very helpful in addressing many of the problems confronting today’s hospitality operators.


How Hiring the Right People Can Increase Overall Hotel Quality

How Hiring the Right People Can Increase Overall Hotel Quality

Hospitality leaders want to hire and retain great employees with a positive attitude and the appropriate knowledge and skills, or the ability to learn and acquire them.


The Keys to Resilient Customer Service

The Keys to Resilient Customer Service

Happy guests stem from a happy staff.  This discussion is especially important in the hospitality industry, where service makes all the difference. Read about three useful tactics that encourage your staff to be more caring, warm and empathetic towards guests.


Maintaining Your Property with an Emphasis on Guest Safety

Maintaining Your Property with an Emphasis on Guest Safety

Adhering to property maintenance standards should be a consistent priority for every owner and manager of a hospitality organization. A focus on guest safety must be an important part of this effort.  Here you will find tips about how safety concerns can be integrated with maintenance activi...


Process Improvement Opportunities Maximize Hotel Efficiency

Process Improvement Opportunities Maximize Hotel Efficiency

Continuous process improvement should be the goal of every organization in the hospitality industry.  The more efficient the hotel’s processes, the better positioned it will be to thrive under any economic circumstance.


Potential Career Paths in the Hospitality Industry

Potential Career Paths in the Hospitality Industry

The hospitality industry offers several career paths for professionals at all levels to hone their skills and gain knowledge in areas such as hospitality operations, management and leadership. Here are three potential career paths in the hospitality field, along with their education requirements,...


Food for Thought: Investing in Restaurant Self-Service Kiosks

Food for Thought: Investing in Restaurant Self-Service Kiosks

Restaurants are replacing old fashioned face-to-face customer service models by bringing high-tech tools to diners' tables.


How Education Can Help You Move Up in Hospitality Management

How Education Can Help You Move Up in Hospitality Management

Education is becoming more important in hospitality management jobs. A hospitality management certificate or bachelor's degree can provide job seekers with enhanced prospects as competition for jobs in the industry increases.


The Missing Element to Help Your Restaurant Take Off

The Missing Element to Help Your Restaurant Take Off

Knowledge of marketing, accounting, leadership and other management abilities can be essential to a restaurant's success. Restaurant managers who learn these aspects of the business can ensure guests receive the top-level service they expect.


Finding Your Next Event Planning Job

Finding Your Next Event Planning Job

People skills and creativity are essential abilities of a successful event planner, but you'll also need a mix of networking and education to increase your chances of landing that plum event planning job.