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Hospitality Leadership

Hospitality Leadership

Empower Yourself! Become the Leader Everybody Wants to Follow.

A hospitality organization is only as strong as its leadership. The Hospitality Leadership course empowers emerging leaders with superior leadership aptitudes, skills and capabilities. When an organization is run by effective leadership and management, it fosters team productivity, creativity and innovation: all crucial elements of a company’s success. To help you become a more capable and caring leader, you’ll be introduced to concepts of emotional intelligence and personal and organizational leadership. You’ll also explore your own leadership style and identify your personal values, vision and mission – so you can better choose the organization that most closely aligns with your needs.

Hospitality Leadership

In this eight-week 100% online course, you’ll acquire the skills and competencies that you need to make the transition from supervisor to manager and to being a capable and compassionate leader.

What You’ll Learn

Your Leadership Vision

  • What makes leaders different from managers
  • How to attract the best people
  • Ways to prepare for a leadership position
  • Time management skills
  • How to develop SMART goals

Your Leadership Journey

  • How to develop responsibility
  • Effective private club leadership
  • Five essentials of leadership
  • What makes leaders real
  • Ways to encourage your associates and display concern

Knowing and Leading Self

  • Empowerment of self
  • Importance of diversity
  • How to assess your management profile
  • Ways to assess your vision and values
  • How to define your values

Know and Lead Others

  • How to know others
  • Methods for leading others
  • How to seize the initiative for opportunities
  • Ways to empower others
  • How to discern the expectations of others

Leading With Emotional Intelligence

  • Concepts of emotional intelligence
  • The Emotional Intelligence model
  • Leadership as a relationship
  • Pillars of emotional intelligence
  • Effective interpersonal communications

Planning and Building Your Career

  • Ways to challenge old processes
  • Your career progression
  • Power through attitude
  • How to become a leader
  • Generational differences

Lead On

  • Lead innovation
  • Managing change
  • The mentoring process
  • How to build effective teams
  • Championing vision

Credit & Tuition 

ACE credit recommendation 3 semester hours in the lower-division baccalaureate/associate degree category. Register today and earn 3.5 CEUs for $1,580.

Who Should Register?

The Hospitality Leadership course is designed for professionals currently working in hotels, restaurants and corporate offices who want to assume greater leadership roles within their organization. It’s intended to help individuals advance in a variety of positions – from hotel administrator to restaurant manager to meeting and convention planner.

Introducing Hospitality Mini-Courses

Gain targeted skills to boost your career in as little as two weeks! Choose the mini-course that most aligns to your goals and start immediately with instant access. Plus, the mini-courses are made up of the same content from the full 8-week courses, making it possible to complete the same Management Certificate credential in smaller segments, on your schedule and within your budget.