No matter how you cut it, the competition for management positions in the hospitality field will be intense. Those who can stand out from the crowd will be in high demand, particularly at organizations that differentiate themselves based on providing the highest level of customer service.
To stand out among other job seekers or to move ahead takes education and experience and acquiring the ability to view the business from a high-level, strategic perspective. Among other things, that means understanding the difference between supervising and managing, and consciously acquiring the distinctly different skills, capabilities and mindset to do both.
Supervision, one of the most difficult production tasks, is the direction of people at work. The supervisor is responsible for giving clear and specific instructions, monitoring workers’ efforts and holding them accountable for outcomes.
Managers are responsible for planning and controlling work – from goal setting, to plan development, to monitoring progress, to taking corrective action when required.
The best job prospects for anyone who wishes to advance in hospitality management will be open to those who have bachelor’s degrees, according to the U.S. Bureau of Labor Statistics.
Certificate programs can boost your credentials as well as improve a professional’s performance on the job and become more marketable. Doing well in hospitality management typically requires efficient multi-tasking techniques and a solid understanding of every facet of the industry – the kind of knowledge that is the focus of advanced educational programs.
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Deciding between pursuing a bachelor’s degree versus a certificate program in hospitality management is a choice that requires some research within the context of an individual’s personal situation and preference.
A degree covers a wider spectrum of general education classes in addition to hospitality. Courses are typically more theoretically based. Also, a bachelor’s degree requires more time and an increased financial commitment.
Certificates are not to be confused with industry certifications, which usually are awarded based on tests. Certificates are often more focused than degrees and are typically earned by a student after taking a series of courses in a particular subject. Many can be completed in less than a year. Certificate programs put students a step ahead in the professional field they want to pursue.
Deciding whether to pursue a bachelor’s degree or a certificate in hospitality management – and from which institution – largely depends on how the programs and their requirements are designed. Giving serious thought to your personal circumstances will help you evaluate the variety of programs available that will best meet your needs and help you position yourself for future advancement.